Format link TicketFreeText1::Link without [...]

[jfberni]

In Core::TicketFreeText I customize my TicketFreeText1 to Internal URL with Option

TicketFreeText1::Link
https://internalsystem/Report.asp?Order ... eText1","6"}

Look what i got when I open my ticket : http://otrsticket/otrs/index.pl?Action= ... ke;tID=539

The result I got : https://internalsystem/Report.asp?OrderNo=210317[...]

I except to have https://internalsystem/Report.asp?OrderNo=210317

Any Idea ?

J-F

[jfberni]

So when you are using shrink date.
<td class="W10pc">$QData{"TicketFreeTime1","10"}</td>


Question How to remove [...] ?


Thanks for your support

JF

[jfberni]

I try to change on Layout.pm at line 1724 : ${$Text} .= "[...]\n"; To ${$Text} .= "\n";


But I still get The result I got : https://internalsystem/Report.asp?OrderNo=210317[...]


Any Idea where I can made the modification ?

Thanks

J-F

[crythias]

don't include the shrink parameter{10}, or make it really large.

[jfberni]

Thanks
it resolve.