CHAT - send internal message in otrs, HELP

[skizzo88]

Hello,
for some time I started to search the web if there was a way to send internal messages within dell'otrs.
site: http://www.cape-it.de/current-kix4otrs.html
OTRS demo: http://demo-otrs.cape-it.de/
I found a site that releases a plugin (. Opt) that allows you to make changes to the original OTRS, including also a kind of chat.

I got to see how I could include this chat 3.0.10 OTRS.
From opm files that manage the chat I obtained the files. Pm and. Dtl that allow you to send messages from the gadget users online.

I took the pieces of code modified and included in the current dell'otrs files but I can not run.

Can anyone help me?

Attached the necessary files that I modified (Dashboarduseronline.pm, AgentDashboardUserOnline.dtl, internalmessage.pm, internalmessage.dtl)

Thank you.

[jojo]

You should ask the creator of the chat

[skizzo88]

I know but I had no response, are these files to make it work, maybe you need to register somewhere and internalmessage.dlt internalmessage.pm files that are not present in the original version ..

[jojo]

is the package for OTRS 3.0? If yes, why you don't use it?

if no, the files won't work properly in 3.0

[skizzo88]

version is the 2.4 unfortunately does not exist for the 3.x, but I have added the missing code in the files for version 3.0.10 dtl pm and then I created the files and internanalmessage.pm internalmessage.dtl.
if you open the files I posted in the code that you can see I've added comments.

[jojo]

in the original OPM there should be some XML code
can you poet the original OPM or a link to it also?

[skizzo88]

sure, I put the files opm, the various files base64 codificaticon I used this site.
http://base64decode.org/

the file is too large OPM will place the link.
Any idea?

OPM:
http://www.cape-it.de/tl_files/cape-it_ ... -3.5.1.opm

[jojo]

well I think it is not possible to just extract the files, as Thorsten is also reading here, you should directly ask the Cape guys

[skizzo88]

ok then I try to see if they give me answer, I saw that the gadget in the demo online users seem the same as the 3.x version.