I tried to add the following code:
Code: Select all
<!-- dtl:block:ContentLargeTicketGenericRowMeta -->
<td class="W10pc">
<a href="$Env{"Baselink"}Action=AgentTicketZoom;TicketID=$Data{"TicketID"}" title="$QData{"Title"}" class="AsBlock MasterActionLink">$Data{"TicketNumber"}</a>
</td>
<td width="60%">
<div title="$QData{"Title"}">$QData{"Title","70"}</div>
</td>
<td NOWRAP>$QData{"Queue"}</td> <!-- add if you want to see the Queue -->
<td NOWRAP>$QData{"CustomerID","15"}</td> <!-- add if you want to see the Company -->
<td NOWRAP>$QData{"Owner"}</td> <!-- add this line for the owner-->
<td NOWRAP>$QData{"Locked::Selected"}<a href="#" id="Dashboard$QData{"Name"}Locked">$Text{"Locked Tickets"} ($QData{"Locked"})</a></td> <!-- add this line for the responsible -->
<td NOWRAP>$QData{"Time"}</td>
</tr>
<!-- dtl:block:ContentLargeTicketGenericRow -->
Tried all kind of codes and this is what i came up with untill know.
Could somebody assist and help me out here??
appreciate the help