[SOLVED] Postmaster Filter match a string in Body

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marty210578
Znuny newbie
Posts: 22
Joined: 04 Apr 2011, 16:15
Znuny Version: OTRS 3.0.10
Real Name: Martijn

[SOLVED] Postmaster Filter match a string in Body

Post by marty210578 »

Hello All.
I run into a issue with a postmaster filter. I know i need to use Regex in order to get this going but completely lost.

Let me explain what i have:
filter.JPG
This does the job perfect but....
In the body there is a certain text fe. WH_ID 80480 or WH_ID 80472 but it also could be WH_ID 80002
I only want to store a ticket for mails that contain "WH_ID 80480 or WH_ID 80472" and ignore the "WH_ID 80002"
filter2.JPG
With ignore i mean, it's fine if we move them to let's say queue "junk" or totally ignore them.
Again im lost completely how to do this. i tried to search on http://regexpal.com/ & http://www.regular-expressions.info/tutorial.html

hope somebody could give me a hint..
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OTRS Version OTRS 3.0.10
ITSM 3.05
marty210578
Znuny newbie
Posts: 22
Joined: 04 Apr 2011, 16:15
Znuny Version: OTRS 3.0.10
Real Name: Martijn

Re: [SOLVED] Postmaster Filter match a string in Body

Post by marty210578 »

Managed to create the regular expression.

Made a allow and ignore filter
(Brief Message|Full Message)|(00460|80480|80470|80472)
OTRS Version OTRS 3.0.10
ITSM 3.05
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