Accounted time information

[michele_petrazzo]

Hi all,
inside the ticket view, I see the "Accounted time" on the right botton of the "ticket information" column.
There is the possibility to show progression of the time on every note row?

Thanks

[crythias]

There's Ticket::ZoomTimeDisplay in
Edit Config Settings in Ticket -> Frontend::Agent::Ticket::ViewZoom

That will show you in the individual Article.

[vulk]

It's possible to add a column with individual article accounted time in the agent ticket zoom list?

Thanks