How to write SQL queries using otrs API?

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artjoms15
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Real Name: Artjoms Petrovs
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How to write SQL queries using otrs API?

Post by artjoms15 »

Hello, dear OTRS Community!
Recently i've got one brainfuzzing problem - How to write sql queries properly, using OTRS API and without establishing new connections to database.
Everything I tried just leaded to errors - neither new registrated modules neither injections in some other modules causes apache to crash after restart. Hope someone can advice me :)
Ar cieņu / Kind regards,
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Artjoms Petrovs
Sistēmu analītiķis/Programmētājs /
Systems Analyst/Programmer
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crythias
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Re: How to write SQL queries using otrs API?

Post by crythias »

Pick one: Use the API or make SQL queries.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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artjoms15
Znuny advanced
Posts: 121
Joined: 30 Aug 2011, 10:48
Znuny Version: 3.3.8 && 4.0.9
Real Name: Artjoms Petrovs
Location: Latvia

Re: How to write SQL queries using otrs API?

Post by artjoms15 »

Got it ;)
Thanks, You really know how to cheer up people :D And your advice works :D
Ar cieņu / Kind regards,
----------------------------------------
Artjoms Petrovs
Sistēmu analītiķis/Programmētājs /
Systems Analyst/Programmer
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