For followup on a closed tickets,
we have possible/reject/newticket options.
It would have been nice if we had a time limit along with this option.
i.e. Follow-up should be available (new ticket) ONLY till a week's time once a ticket is closed.
Can we somehow implement this feature?
Time limit for Ticket Folloup on a closed ticket
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kookaburra
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crythias
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Re: Time limit for Ticket Folloup on a closed ticket
Pending autoclose + can do this.
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