Ticket, time, calendar

[hannibal_]

Hello
I set the calendar working hours from 8.00 am. to 4.00 pm., but when I create a new tickets outside working hours (eg. 7.00am.), time still runs.
It is correct? If not, how can I change??
New ticket has only default settings (state: new, priority, queue) .
I will be grateful for help
Regards

[jojo]

which time is running? the age?

this is correct behaviour. Only escalations will be not computed during non business hours

[hannibal_]

Yes, the age.
Thx for answer.