ITSM not working with 3.0.11 for Windows - Need 3.1 version

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JohnQuays
Znuny newbie
Posts: 1
Joined: 06 Dec 2011, 17:42
Znuny Version: 3.0.11

ITSM not working with 3.0.11 for Windows - Need 3.1 version

Post by JohnQuays »

Succesfully installed OTRS 3.0.11, and after tried to install ITSM (ITSM-3.0.91.opm), but it comes back with a framework error, saying;

"Sorry, can't install/upgrade package, because the framework version required by the package (3.1.x;) does not match your framework (3.0.11)!"

So, i tried to find the 3.1 version for windows, but the newest version i can find on the site is the 3.0.11 one.

Is there a 3.1 for Windows package available, and if so, where might i find it?

Many thanks!

Edit: Forgot to mention, i'm installing on a standalone non-networked machine, in case that makes a difference...
jojo
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Joined: 26 Jan 2007, 14:50
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Re: ITSM not working with 3.0.11 for Windows - Need 3.1 vers

Post by jojo »

use ITSM 3.0.5 which is for OTRS 3.0.x

The ITSM version 3.0.9x is beta and for the beta of OTRS 3.1.x
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
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