Remove Ticket Types [SOLVED]

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netjess
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Remove Ticket Types [SOLVED]

Post by netjess »

Hello,

In the Admin Ticket Type management /otrs/index.pl?Action=AdminType I can add ticket types but there is no method of removing ticket types.
I see that setting them to invalid removes them from the selection dropdown but why is there no method of removing them from the system?

Thanks.
Last edited by netjess on 14 Dec 2011, 17:34, edited 1 time in total.
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jojo
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Re: Remove Ticket Types

Post by jojo »

because this will break data integrety of the database for existing tickets
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netjess
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Re: Remove Ticket Types

Post by netjess »

Thank You.
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