Freetext field - line breaks or textarea block?

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earwax
Znuny newbie
Posts: 43
Joined: 07 Dec 2010, 23:54
Znuny Version: 3.0.11
Location: Seattle, WA
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Freetext field - line breaks or textarea block?

Post by earwax »

I created a new freetext field in the user's preference so each agent in a given group can customize their signature. I am able to use their custom individual signature, however, there is no way to do line breaks in that single input field. Is there a way to do line breaks in an input block in a freetext field?

For example, my signature in OTRS looks like this:

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OTRS 3.0.11 Ubuntu Linux 10.04 MySQL
It should look like this:

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OTRS 3.0.11 
Ubuntu Linux 10.04 
MySQL
I tried doing the below but the < br > HTML tag shows up:

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OTRS 3.0.11<br>Ubuntu Linux 10.04<br>MySQL
Or, is there a way I can change that block type to something other than a single line 'input'? I tried 'TextArea' and 'Text' but it won't let me increase the rows. I'm not even sure if the TextArea or Text field would know about line breaks.
OTRS 3.0.12
Ubuntu Linux 10.04
MySQL
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