Solved: Bulk Update Queues

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RBehr
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Solved: Bulk Update Queues

Post by RBehr »

I need to set the "Unlock timeout minutes" across all my queues. Is there a means of doing a bulk update?
Last edited by RBehr on 20 Dec 2011, 14:28, edited 1 time in total.
Rod Behr
Software Design Manager and Database Analyst | Impact Audiovisual | London
Installation: OTRS 3.0.7, Apache 2, Strawberry Perl 5 on Ubuntu 10.04.3 Server with separate MySQL Server, also on Ubuntu 10.04.3
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RBehr
Znuny expert
Posts: 167
Joined: 26 Jan 2011, 13:23
Znuny Version: 3.0.7
Real Name: Rod Behr
Company: Impact
Location: London, United Kingdom
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Re: Bulk Update Queues

Post by RBehr »

Any news on this one? :(
Rod Behr
Software Design Manager and Database Analyst | Impact Audiovisual | London
Installation: OTRS 3.0.7, Apache 2, Strawberry Perl 5 on Ubuntu 10.04.3 Server with separate MySQL Server, also on Ubuntu 10.04.3
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jojo
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Re: Bulk Update Queues

Post by jojo »

no, there is no bulk update for the queues. you can try via SQL
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RBehr
Znuny expert
Posts: 167
Joined: 26 Jan 2011, 13:23
Znuny Version: 3.0.7
Real Name: Rod Behr
Company: Impact
Location: London, United Kingdom
Contact:
Contact RBehr

Re: Bulk Update Queues

Post by RBehr »

Was using SQL but hoping for a safer method. Thanks.
Rod Behr
Software Design Manager and Database Analyst | Impact Audiovisual | London
Installation: OTRS 3.0.7, Apache 2, Strawberry Perl 5 on Ubuntu 10.04.3 Server with separate MySQL Server, also on Ubuntu 10.04.3
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