Default SLA
Moderator: crythias
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- Znuny newbie
- Posts: 15
- Joined: 03 Feb 2011, 23:35
- Znuny Version: 3
Default SLA
Our services have just one SLA, therefore I want that to be selected in a new phone ticket by default instead of going to the SLA field and choosing between - and the SLA name. How can I do this?