Problem when closing ticket

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iztok
Znuny newbie
Posts: 83
Joined: 06 Jan 2011, 14:28
Znuny Version: 3

Problem when closing ticket

Post by iztok »

Oops! An Error occurred.
Error Message: Impossible to send message to: my.mail@company.si, .

.

You can or go back to the previous page.
Error Details
Backend ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: linux Time: Wed Dec 21 09:51:57 2011 Message: Impossible to send message to: my.mail@company.si, . Traceback (9879): Module: Kernel::System::Ticket::Article::ArticleSend (v1.305) Line: 2186 Module: Kernel::Modules::AgentTicketCompose::Run (v1.156) Line: 710 Module: Kernel::System::Web::InterfaceAgent::Run (v1.62) Line: 865 Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 46 Module: (eval) (v1.90) Line: 204 Module: ModPerl::RegistryCooker::run (v1.90) Line: 204 Module: ModPerl::RegistryCooker::default_handler (v1.90) Line: 170 Module: ModPerl::Registry::handler (v1.99) Line: 31

Running 3.1.0 beta3 @ Ubuntu linux
jojo
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Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
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Re: Problem when closing ticket

Post by jojo »

the server is not allowed to send a mail via SMTP
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iztok
Znuny newbie
Posts: 83
Joined: 06 Jan 2011, 14:28
Znuny Version: 3

Re: Problem when closing ticket

Post by iztok »

After further investigation it appears so. Many thanks for help.
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