Error Message: No Permission to use this frontend module!

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akanaujia
Znuny newbie
Posts: 5
Joined: 10 Nov 2011, 00:12
Znuny Version: 3.0.10
Real Name: Anand Kanaujia
Company: Advent Global Solutions Inc

Error Message: No Permission to use this frontend module!

Post by akanaujia »

Guys,

Any help here would be appreciated.

I am getting the following error on my OTRS (3.0.10) machine on windows (2008 server 64 bit) with MySQL 511.

When a customer tries to login thru the customer portal (customer.pl) we get this error:

=============
Oops! An Error occurred.
Error Message: No Permission to use this frontend module!

Please contact your administrator.

You can or go back to the previous page.
Error Details
Backend ERROR: OTRS-CGI-10 Perl: 5.12.3 OS: MSWin32 Time: Wed Dec 21 10:26:06 2011 Message: No Permission to use this frontend module! Traceback (2264): Module: Kernel::System::Web::InterfaceCustomer::Run (v1.56.2.5) Line: 897 Module: ModPerl::ROOT::ModPerl::Registry::C_3a_apps_OTRS_OTRS_bin_cgi_2dbin_customer_2epl::handler (unknown version) Line: 46 Module: (eval) (v1.43.2.1) Line: 204 Module: ModPerl::RegistryCooker::run (v1.43.2.1) Line: 204 Module: ModPerl::RegistryCooker::default_handler (v1.43.2.1) Line: 170 Module: ModPerl::Registry::handler (v1.99) Line: 31
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