In the status view there is a number of open tickets, I would like to graph this (avg daily) on the dashboard or in reporting
I looked for hours now but I am not sure if this even possible, does anyone know this is possible without going inside the database with an external reporting tool?
open tickets graph in dashboard or reporting
Moderator: crythias
open tickets graph in dashboard or reporting
lamp, OTRS 3.0.latest:ITSM 3.latest (keeping up to date)
AD link to customers and agents
AD link to customers and agents