OTRS 3.1 - DynamicFields - RESOLVED

[kruegerM]

Ok - things are going well with my testing of 3.1 (yay!), except for my modified AgentTicketPhone.dtl / AgentTicketZoom.dtl (we don't use Email.dtl).

We have specific places for the FreeText fields on our forms - so I've been using the direct approach:

<!-- dtl:block:DynamicField_TicketFreeText1 -->
<div class="Row Row_DynamicField_$QData{"Name"}">
$Data{"Label"}
<div class="Field">
$Data{"Field"}
</div>
<div class="Clear"></div>
</div>
<!-- dtl:block:DynamicField_TicketFreeText1 -->

The entries work for fields 1 through 9, but nothing shows when I try to show anything 10 or above. I use the same syntax:

<!-- dtl:block:DynamicField_TicketFreeText10 -->
<div class="Row Row_DynamicField_$QData{"Name"}">
$Data{"Label"}
<div class="Field">
$Data{"Field"}
</div>
<div class="Clear"></div>
</div>
<!-- dtl:block:DynamicField_TicketFreeText10 -->

The dynamic fields are set to valid - same syntax/settings as 1 through 9 under the Admin=>DynamicFields panel ...

Is this a bug?

Mark

[kruegerM]

ok - I just installed 3.1 beta 4 - still not seeing any Dynamic Fields above 9.
If I use the default file - straight "out of the box" -I still don't see any fields above 9.
Is anyone else seeing this, or have I really got something messed up on my end?

M

[kruegerM]

found my error - wasn't "turning on" the fields under ViewPhoneNew::DynamicFields
once I added the freetext fields, I'm seeing what I expect.
(my predecessor had forced a couple of the freetextfields in his DTL coding but never properly set the FreeTextFields in the 3.0 ViewPhoneNew....)

[Fisher]

found my error - wasn't "turning on" the fields under ViewPhoneNew::DynamicFields
once I added the freetext fields, I'm seeing what I expect.
(my predecessor had forced a couple of the freetextfields in his DTL coding but never properly set the FreeTextFields in the 3.0 ViewPhoneNew....)

Thank you for this hint. I was looking for a solution all the time but couldnt find anything but this - ultra effective!

BR