Display Duplicate Customer Info LDAP Attributes

Moderator: crythias

Locked
doylebobs
Znuny newbie
Posts: 8
Joined: 06 Jan 2011, 02:31
Znuny Version: 2.4.7

Display Duplicate Customer Info LDAP Attributes

Post by doylebobs »

Hi

We use a Lotus Notes LDAP Directory to provide Customer Info. However, several attributes have duplicate names. For example, "department", has two instances. I would like to include both instances but can't get OTRS to pick up the second instance of this attribute. It just displays the value of the first instance twice.

Is there anyway to get OTRS pick up multiple identically-name instances of an LDAP attribute?

Regards
Bob
-------------------------------------------------------------------------------------------------
OTRS 2.4.7
CentOS 5.4
Apache 2.2.3
MySQL 5.0.77-4
Locked