OTRS dropping headers from Outlook

[jfreeman2nc]

Was just wondering if there was a setting that would allow OTRS to stop removing headers from tickets being brought over from Outlook.

For example, most of the time OTRS will automatically combine tickets with similar subject lines, but in the ticket history to To:, From:, CC:, Subject:, headers will be dropped. This makes it extremely difficult in some cases to follow the history of a ticket.

Is there a setting that can be changed/adjusted to allow these headers to come through?

Thanks