slow

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nakul
Znuny newbie
Posts: 3
Joined: 22 Feb 2012, 14:04
Znuny Version: 30111
Real Name: Narasimhan
Company: Cooperp Software Solutions Pvt Ltd

slow

Post by nakul »

Hi,
My OTRS is very slow and takes very long time while replying or closing a ticket. The Internet connection is 4mbps and LAN 100mbps. What can be done?

Thanks
-Nakul
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Wolfgangf
Znuny ninja
Posts: 1029
Joined: 13 Apr 2009, 12:26
Znuny Version: 6.0.13
Real Name: Wolfgang Fürtbauer
Company: PBS Logitek GmbH
Location: Pinsdorf

Re: slow

Post by Wolfgangf »

install the support module and run it to check what OTRS finds ...
Produktiv:
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting
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