Error after 3.1.1 upgrade

Moderator: crythias

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GEACAM
Znuny newbie
Posts: 4
Joined: 23 Feb 2012, 15:13
Znuny Version: v3d1d1

Error after 3.1.1 upgrade

Post by GEACAM »

Hi everyone,

afer 3.1.1 upgrade, i've two issues with OTRS,

1) I can't create a new phone ticket, when i tried to submit a new one, the "FROM CUSTOMER" field turns blank and stop the process.
2) At "reply" a ticket, i get the "Core.Agent.CustomerSearch.AddTicketCustomer is not a function" error.

My OTRS has an ActiveDirectory connection, so all the customers (not the agents) are in my AD. When i access to "CUSTOMER" section, i can see every employes in AD.

Any ideas?

Thx for all
GEACAM
Znuny newbie
Posts: 4
Joined: 23 Feb 2012, 15:13
Znuny Version: v3d1d1

Re: Error after 3.1.1 upgrade

Post by GEACAM »

OK, i resolved it reinstalling all js libraries from source tarball.

Thanks a lot.
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