How to Enable Chat Widget

[bhargavchs]

Hi.,

I am looking for chat widget to enabled in our otrs applicaiton.., Which might facilitates admins to create a ticket on chat topic..,

As well - Agents can interact to users or customers - soon they receive ticket from users or customers.

Please help me how to Configure this option in step by step procedeure

Please do the needful.

Thanks & Regards
Bhargav

[jojo]

have a look here viewtopic.php?f=60&t=10538&hilit=chat

[bhargavchs]

I already tried that way - But failed to execute ..,

Can u briefly suggest me to do the same..,

Please do the neddful

Bhargav