solved: gi_webservice_config Error

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cmadoery
Znuny newbie
Posts: 84
Joined: 27 Jan 2011, 22:10
Znuny Version: 5.0.x
Company: AnyWeb AG
Location: Zürich, Switzerland

solved: gi_webservice_config Error

Post by cmadoery »

Upgrade to OTRS 3.1 on Testsystem was OK.
But on productive system which runs with remote MSSQL-DB (diffrent to Test), I get following error (on Postmaster Mail Accounts):

Invalid object name 'gi_webservice_config'. (SQL-42S02), SQL: 'SELECT id, name FROM gi_webservice_config WHERE valid_id IN (1)'

whats missing here? I guess soemthing in DB update. Any help is very wellcome!
Christof
Last edited by cmadoery on 08 Mar 2012, 08:45, edited 1 time in total.
OTRS 5.0.x, CentOS 6.6, MariaDB 10.1.20
cmadoery
Znuny newbie
Posts: 84
Joined: 27 Jan 2011, 22:10
Znuny Version: 5.0.x
Company: AnyWeb AG
Location: Zürich, Switzerland

Re: gi_webservice_config Error

Post by cmadoery »

as I see this:
Screen Shot 2012-03-02 at 16.41.51.jpg
I suggest that the run of the scrips:
-mssql-datatype-upgrade-step1.sql
-mssql-datatype-upgrade-step2.sql
-mssql-datatype-upgrade-step3.sql

did not work well. I need to talk to my MSSQL-DB-Admin @%&/ç*@@ because I'm not allowed to do anything there by myself :-(
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OTRS 5.0.x, CentOS 6.6, MariaDB 10.1.20
cmadoery
Znuny newbie
Posts: 84
Joined: 27 Jan 2011, 22:10
Znuny Version: 5.0.x
Company: AnyWeb AG
Location: Zürich, Switzerland

solved: gi_webservice_config Error

Post by cmadoery »

I missed the step running otrs-schema.mssql.sql on remote MSSQL-DB.

Christof
OTRS 5.0.x, CentOS 6.6, MariaDB 10.1.20
wipeout_630
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Re: solved: gi_webservice_config Error

Post by wipeout_630 »

Where did you find these scripts? I've searched all over the /opt/otrs/ file structure and can't find them.
jojo
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Re: solved: gi_webservice_config Error

Post by jojo »

tra a second search in scripts/database
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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