help me, i have no idea about notification.
i can send email from admin notification. i can also send replay to customer. but no new ticket notification move notification.
see the attachment for more reference.
now what i have to do enable all this things. i chose my queue and configure all notification options in agent preference.
Email Notification
Moderator: crythias
-
brightrif
- Znuny newbie
- Posts: 40
- Joined: 03 Nov 2011, 11:41
- Znuny Version: 3.0.10
- Real Name: Bright
- Company: Computer world
Email Notification
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