Ticket Type not translated when new ticket created

[yuri0001]

Hi!
In agent & customer forms when new nicket created - ticket types not translated. The terms to translation inserted in ru_Cusrom.pm, but no sucsses.
All other terms translated correctly.
Is it bug?

[ferrosti]

Are you running Apache with mod_perl and possibly did not restart?

[yuri0001]

All services was restarted.
In relevant .dtl files such as AgentTicketPhone.dtl the values ​​are output directly from the database

Code: Select all

<!-- dtl:block:TicketType -->
                    <label class="Mandatory" for="TypeID"><span class="Marker">*</span> $Text{"Type"}:</label>
                    <div class="Field">
                        $Data{"TypeStrg"}
                        <div id="TypeIDError" class="TooltipErrorMessage"><p>$Text{"This field is required."}</p></div>
                        <div id="TypeIDServerError" class="TooltipErrorMessage"><p>$Text{"This field is required."}</p></div>
<!--dtl:js_on_document_complete-->