Update von 3..0.6 auf 3.1.2 unter CentOS Problem

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boris
Znuny wizard
Posts: 554
Joined: 22 Feb 2010, 18:27
Znuny Version: 3.0.4

Update von 3..0.6 auf 3.1.2 unter CentOS Problem

Post by boris »

Hi,

ich hab ein kleines Problem mit dem Update auf 3.1.2.
Das alles läuft z.Zt. auf CentOS 6

Hier fängt mien Dilemma an (Anleitung im Handbuch):
Apply the database changes (part 1/2):

shell> cd /opt/otrs/

# MySQL:
shell> cat scripts/DBUpdate-to-3.1.mysql.sql | mysql -p -f -u root otrs

Wenn ich diesen Befehl ausführe bekomme ich:

Code: Select all

[root@otrs002 otrs]# cat scripts/DBUpdate-to-3.1.mysql.sql | mysql -p -f root otrs
mysql  Ver 14.14 Distrib 5.1.61, for redhat-linux-gnu (x86_64) using readline 5.1
Copyright (c) 2000, 2011, Oracle and/or its affiliates. All rights reserved.

Oracle is a registered trademark of Oracle Corporation and/or its
affiliates. Other names may be trademarks of their respective
owners.

Usage: mysql [OPTIONS] [database]
  -?, --help          Display this help and exit.
  -I, --help          Synonym for -?
  --auto-rehash       Enable automatic rehashing. One doesn't need to use
                      'rehash' to get table and field completion, but startup
                      and reconnecting may take a longer time. Disable with
                      --disable-auto-rehash.
  -A, --no-auto-rehash
                      No automatic rehashing. One has to use 'rehash' to get
                      table and field completion. This gives a quicker start of
                      mysql and disables rehashing on reconnect.
  -B, --batch         Don't use history file. Disable interactive behavior.
                      (Enables --silent.)
  --character-sets-dir=name
                      Directory for character set files.
  --column-type-info  Display column type information.
  -c, --comments      Preserve comments. Send comments to the server. The
                      default is --skip-comments (discard comments), enable
                      with --comments.
  -C, --compress      Use compression in server/client protocol.
  -#, --debug[=#]     This is a non-debug version. Catch this and exit.
  --debug-check       Check memory and open file usage at exit.
  -T, --debug-info    Print some debug info at exit.
  -D, --database=name Database to use.
  --default-character-set=name
                      Set the default character set.
  --delimiter=name    Delimiter to be used.
  -e, --execute=name  Execute command and quit. (Disables --force and history
                      file.)
  -E, --vertical      Print the output of a query (rows) vertically.
  -f, --force         Continue even if we get an SQL error.
  -G, --named-commands
                      Enable named commands. Named commands mean this program's
                      internal commands; see mysql> help . When enabled, the
                      named commands can be used from any line of the query,
                      otherwise only from the first line, before an enter.
                      Disable with --disable-named-commands. This option is
                      disabled by default.
  -g, --no-named-commands
                      Named commands are disabled. Use \* form only, or use
                      named commands only in the beginning of a line ending
                      with a semicolon (;). Since version 10.9, the client now
                      starts with this option ENABLED by default. Disable with
                      '-G'. Long format commands still work from the first
                      line. WARNING: option deprecated; use
                      --disable-named-commands instead.
  -i, --ignore-spaces Ignore space after function names.
  --local-infile      Enable/disable LOAD DATA LOCAL INFILE.
  -b, --no-beep       Turn off beep on error.
  -h, --host=name     Connect to host.
  -H, --html          Produce HTML output.
  -X, --xml           Produce XML output.
  --line-numbers      Write line numbers for errors.
  -L, --skip-line-numbers
                      Don't write line number for errors.
  -n, --unbuffered    Flush buffer after each query.
  --column-names      Write column names in results.
  -N, --skip-column-names
                      Don't write column names in results.
  -O, --set-variable=name
                      Change the value of a variable. Please note that this
                      option is deprecated; you can set variables directly with
                      --variable-name=value.
  --sigint-ignore     Ignore SIGINT (CTRL-C).
  -o, --one-database  Ignore statements except those that occur while the
                      default database is the one named at the command line.
  --pager[=name]      Pager to use to display results. If you don't supply an
                      option, the default pager is taken from your ENV variable
                      PAGER. Valid pagers are less, more, cat [> filename],
                      etc. See interactive help (\h) also. This option does not
                      work in batch mode. Disable with --disable-pager. This
                      option is disabled by default.
  --no-pager          Disable pager and print to stdout. See interactive help
                      (\h) also. WARNING: option deprecated; use
                      --disable-pager instead.
  -p, --password[=name]
                      Password to use when connecting to server. If password is
                      not given it's asked from the tty.
  -P, --port=#        Port number to use for connection or 0 for default to, in
                      order of preference, my.cnf, $MYSQL_TCP_PORT,
                      /etc/services, built-in default (3306).
  --prompt=name       Set the mysql prompt to this value.
  --protocol=name     The protocol to use for connection (tcp, socket, pipe,
                      memory).
  -q, --quick         Don't cache result, print it row by row. This may slow
                      down the server if the output is suspended. Doesn't use
                      history file.
  -r, --raw           Write fields without conversion. Used with --batch.
  --reconnect         Reconnect if the connection is lost. Disable with
                      --disable-reconnect. This option is enabled by default.
  -s, --silent        Be more silent. Print results with a tab as separator,
                      each row on new line.
  -S, --socket=name   The socket file to use for connection.
  --ssl               Enable SSL for connection (automatically enabled with
                      other flags).Disable with --skip-ssl.
  --ssl-ca=name       CA file in PEM format (check OpenSSL docs, implies
                      --ssl).
  --ssl-capath=name   CA directory (check OpenSSL docs, implies --ssl).
  --ssl-cert=name     X509 cert in PEM format (implies --ssl).
  --ssl-cipher=name   SSL cipher to use (implies --ssl).
  --ssl-key=name      X509 key in PEM format (implies --ssl).
  --ssl-verify-server-cert
                      Verify server's "Common Name" in its cert against
                      hostname used when connecting. This option is disabled by
                      default.
  -t, --table         Output in table format.
  --tee=name          Append everything into outfile. See interactive help (\h)
                      also. Does not work in batch mode. Disable with
                      --disable-tee. This option is disabled by default.
  --no-tee            Disable outfile. See interactive help (\h) also. WARNING:
                      Option deprecated; use --disable-tee instead.
  -u, --user=name     User for login if not current user.
  -U, --safe-updates  Only allow UPDATE and DELETE that uses keys.
  -U, --i-am-a-dummy  Synonym for option --safe-updates, -U.
  -v, --verbose       Write more. (-v -v -v gives the table output format).
  -V, --version       Output version information and exit.
  -w, --wait          Wait and retry if connection is down.
  --connect_timeout=# Number of seconds before connection timeout.
  --max_allowed_packet=#
                      The maximum packet length to send to or receive from
                      server.
  --net_buffer_length=#
                      The buffer size for TCP/IP and socket communication.
  --select_limit=#    Automatic limit for SELECT when using --safe-updates.
  --max_join_size=#   Automatic limit for rows in a join when using
                      --safe-updates.
  --secure-auth       Refuse client connecting to server if it uses old
                      (pre-4.1.1) protocol.
  --server-arg=name   Send embedded server this as a parameter.
  --show-warnings     Show warnings after every statement.

Default options are read from the following files in the given order:
/etc/mysql/my.cnf /etc/my.cnf ~/.my.cnf
The following groups are read: mysql client
The following options may be given as the first argument:
--print-defaults        Print the program argument list and exit.
--no-defaults           Don't read default options from any option file.
--defaults-file=#       Only read default options from the given file #.
--defaults-extra-file=# Read this file after the global files are read.

Variables (--variable-name=value)
and boolean options {FALSE|TRUE}  Value (after reading options)
--------------------------------- -----------------------------
auto-rehash                       TRUE
character-sets-dir                (No default value)
column-type-info                  FALSE
comments                          FALSE
compress                          FALSE
debug-check                       FALSE
debug-info                        FALSE
database                          (No default value)
default-character-set             latin1
delimiter                         ;
vertical                          FALSE
force                             TRUE
named-commands                    FALSE
ignore-spaces                     FALSE
local-infile                      FALSE
no-beep                           FALSE
host                              (No default value)
html                              FALSE
xml                               FALSE
line-numbers                      TRUE
unbuffered                        FALSE
column-names                      TRUE
sigint-ignore                     FALSE
port                              0
prompt                            mysql>
quick                             FALSE
raw                               FALSE
reconnect                         FALSE
socket                            (No default value)
ssl                               FALSE
ssl-ca                            (No default value)
ssl-capath                        (No default value)
ssl-cert                          (No default value)
ssl-cipher                        (No default value)
ssl-key                           (No default value)
ssl-verify-server-cert            FALSE
table                             FALSE
user                              (No default value)
safe-updates                      FALSE
i-am-a-dummy                      FALSE
connect_timeout                   0
max_allowed_packet                16777216
net_buffer_length                 16384
select_limit                      1000
max_join_size                     1000000
secure-auth                       FALSE
show-warnings                     FALSE
Sie haben neue Post in /var/spool/mail/root.
Wahrscheinlich wieder nur ein dummer Fehler von mir :?
Befehl ist falsch oder?
Nur was genau ich da falsch mache ist mir nicht ganz klar.

Als nächstes passiert das das:

Code: Select all

[root@otrs002 otrs]# ./scripts/DBUpdate-to-3.1.pl

Migration started...

Step 1 of 23: Refresh configuration cache... done.

Step 2 of 23: Check framework version... done.

DBD::mysql::db do failed: Table 'otrs.dynamic_field' doesn't exist at /opt/otrs/Kernel/System/DB.pm line 478.
ERROR: OTRS-DBUpdate-to-3.1-20 Perl: 5.10.1 OS: linux Time: Tue Mar 27 12:35:03 2012

 Message: Table 'otrs.dynamic_field' doesn't exist, SQL: 'SELECT count(id) FROM dynamic_field'

 Traceback (10351):
   Module: main::_CheckDynamicFieldTables (v1.74) Line: 375
   Module: ./scripts/DBUpdate-to-3.1.pl (v1.74) Line: 86

Check if dynamic_field table exists, failed! at ./scripts/DBUpdate-to-3.1.pl line 380.
Step 3 of 23: Creating DynamicField tables (if necessary)... [root@otrs002 otrs]#
Das OTRS läuft zwar danach aber eben nicht alles :D
Produktiv:
OTRS 3.1.7
CentOS 6.3
Apache2/MySQL

Test:
OTRS 3.1.7
CentOS 6.3
Apache2/MySQL
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Update von 3..0.6 auf 3.1.2 unter CentOS Problem

Post by jojo »

Du hast -u vergessen


Alternativ mit mysql -u root -p otrs anmelden
und dann via source Dateiname das SQL Script aufrufen. Dein Datenbankadmin hilft Dir bestimmt gerne
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
boris
Znuny wizard
Posts: 554
Joined: 22 Feb 2010, 18:27
Znuny Version: 3.0.4

Re: Update von 3..0.6 auf 3.1.2 unter CentOS Problem

Post by boris »

Danke aber in dem Fall bin ich das selbst :lol:
Wir haben noch einen MS SQL Admin aber wenn ich dem mit MySQL komme verhaut der mich bestimmt:-)

ich hatte auch die falsche doku. Die von 3.0 bei 3.1 stehts mit -u drin
Produktiv:
OTRS 3.1.7
CentOS 6.3
Apache2/MySQL

Test:
OTRS 3.1.7
CentOS 6.3
Apache2/MySQL
boris
Znuny wizard
Posts: 554
Joined: 22 Feb 2010, 18:27
Znuny Version: 3.0.4

Re: Update von 3..0.6 auf 3.1.2 unter CentOS Problem

Post by boris »

und dann via source Dateiname das SQL Script aufrufen
wie geht das dann?
Produktiv:
OTRS 3.1.7
CentOS 6.3
Apache2/MySQL

Test:
OTRS 3.1.7
CentOS 6.3
Apache2/MySQL
caesar
Znuny newbie
Posts: 1
Joined: 10 Apr 2012, 15:52
Znuny Version: 3.0.11

Re: Update von 3..0.6 auf 3.1.2 unter CentOS Problem

Post by caesar »

boris wrote:
und dann via source Dateiname das SQL Script aufrufen
wie geht das dann?
Hallo boris, sehe ich das richtig, dass dein Perl-Skript bei "Step 3" stehen bleibt? Hast du mittlerweile eine Lösung?
boris
Znuny wizard
Posts: 554
Joined: 22 Feb 2010, 18:27
Znuny Version: 3.0.4

Re: Update von 3..0.6 auf 3.1.2 unter CentOS Problem

Post by boris »

Hi,

mein Script ist durchgelaufen.
Es läuft zumindest alles:-)

So wies im "richtigen" Handbuch steht gehts auch:-)
Produktiv:
OTRS 3.1.7
CentOS 6.3
Apache2/MySQL

Test:
OTRS 3.1.7
CentOS 6.3
Apache2/MySQL
kwietscheente
Znuny newbie
Posts: 11
Joined: 22 Mar 2012, 16:39
Znuny Version: 30102

Re: Update von 3..0.6 auf 3.1.2 unter CentOS Problem

Post by kwietscheente »

Wenn man als root eingeloggt ist funktioniert auch folgender Befehl direkt von der Befehlszeile:

Code: Select all

mysql -f -p otrs < ./scripts/DBUpdate-to-3.1.mysql.sql
Sven
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