OTRS-CAS integration

[jinujoz]

I tried to integrate CAS &I have followed the below steps to configure the otrs-cas integration for customer login.I have successfully installed the AuthCas other configurations& after the configuration steps when i am giving customer authentication url as http://172.20.1.40/otrs/customer.pl ,the customer.pl script is downloading&not showing the authentication page.



Desperately i need help..... please help me to resolve the issue



Reference:http://bugs.otrs.org/show_bug.cgi?id=7467

STEP-BY-STEP DESCRIPTION TO test the Contribution
=================================================
1) Install perl library authcas
http://search.cpan.org/~osalaun/AuthCAS ... AuthCAS.pm

2) Add this to Config.pm
$Self->{'Customer::AuthModule'} = 'Kernel::System::CustomerAuth::CAS';
$Self->{'Customer::AuthModule::CAS::Gateway'} = 0;
$Self->{'Customer::AuthModule::CAS::ServiceUrl'} =
'http://172.20.1.40/otrs/customer.pl';
$Self->{'Customer::AuthModule::CAS::CASUrl'} = 'https://172.20.1.25:8443/sgssoft';

3) Create CAS.pm in Kernel/System/CustomerAuth
(see attached file)


BEWARE
======

I have tested it a short time and it works except :

- the gateway mode does not work
- I have not included the numbering mechanism on config items, allowing
several backends (easy to correct though)