I installed OTRS 3.1.3 in a OpenSuSE server, i installed all dependencies and i configured the DB. The app works correctly, but there is a problem.
I do not have /home/crontab folder, I do not have the crontab (and there is not autoamtically check for the mail) and when i made "rcotrs start" the resuls is "failed"
in the log I see
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Apr 3 11:25:21 otrs-suse otrs[2596]: Starting OTRS
Apr 3 11:25:21 otrs-suse otrs[2596]: Checking Apache ... done.
Apr 3 11:25:21 otrs-suse otrs[2596]: Checking database connection... (Trying to connect to database
Apr 3 11:25:21 otrs-suse otrs[2596]: DSN: DBI:mysql:database=otrs;host=localhost;
Apr 3 11:25:21 otrs-suse otrs[2596]: DatabaseUser: otrs
Apr 3 11:25:21 otrs-suse otrs[2596]: It looks Ok!).
Apr 3 11:25:21 otrs-suse otrs[2596]: Checking OTRS Scheduler Service... Error!
Apr 3 11:25:21 otrs-suse otrs[2596]: This can happen if your database is not configured yet.
Apr 3 11:25:21 otrs-suse systemd[1]: otrs.service: control process exited, code=exited status=1
Apr 3 11:25:21 otrs-suse systemd[1]: Unit otrs.service entered failed state.