Hi,
To configure sending mail in OTRS I follow steps in this link http://faq.otrs.org/otrs/public.pl?Acti ... ItemID=363
but when I try to test my configuration by sending notification to user I get Error 500 of server,
and log file contain this message:
Message: Attempt to reload Net/SMTP/TLS/ButMaintained.pm aborted.
Compilation failed in require at C:/PROGRA~2/OTRS/OTRS//Kernel/System/Email/SMTPTLS.pm line 17.
BEGIN failed--compilation aborted at C:/PROGRA~2/OTRS/OTRS//Kernel/System/Email/SMTPTLS.pm line 17.
can you help me please
configuration mailing
Moderator: crythias
Re: configuration mailing
I tried other configuration and track of error is differente now:
Message: Attempt to reload Net/SMTP/SSL.pm aborted.
Compilation failed in require at C:/PROGRA~2/OTRS/OTRS//Kernel/System/Email/SMTPS.pm line 17.
BEGIN failed--compilation aborted at C:/PROGRA~2/OTRS/OTRS//Kernel/System/Email/SMTPS.pm line 17.
Message: Attempt to reload Net/SMTP/SSL.pm aborted.
Compilation failed in require at C:/PROGRA~2/OTRS/OTRS//Kernel/System/Email/SMTPS.pm line 17.
BEGIN failed--compilation aborted at C:/PROGRA~2/OTRS/OTRS//Kernel/System/Email/SMTPS.pm line 17.
Re: configuration mailing
run bin/otrs.CheckModules.pl and install missing modules
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: configuration mailing
I did it I installed all the missing modules and it still not working
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ndhvu275
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Re: configuration mailing
Hi Tina,tina wrote:I did it I installed all the missing modules and it still not working
Have you done this error? I'm trying to config send mail via gmail and now I also get this error. But I don't know how to go on. If you or anyone know, please help.
Thanks
Hoang Vu
OTRS 3.x, 4.x on CentOS/Windows
MySQL database
External customer backend with MySQL, MSSQL
Customization
MySQL database
External customer backend with MySQL, MSSQL
Customization
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reneeb
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Re: configuration mailing
Are there any other messages in the logs about that module? Anything that says something about the cause why it cannot reload the module?
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ndhvu275
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Re: configuration mailing
Hi reneeb,reneeb wrote:Are there any other messages in the logs about that module? Anything that says something about the cause why it cannot reload the module?
I just got an error in log as below, and not anything else
Message: Attempt to reload Net/SMTP/SSL.pm aborted.
Compilation failed in require at C:/PROGRA~2/OTRS/OTRS//Kernel/System/Email/SMTPS.pm line 17.
BEGIN failed--compilation aborted at C:/PROGRA~2/OTRS/OTRS//Kernel/System/Email/SMTPS.pm line 17.
However, I try to reinstall OTRS, and config email on 5 steps of installing (I did skip this before). It is OK
Thanks
Hoang Vu
OTRS 3.x, 4.x on CentOS/Windows
MySQL database
External customer backend with MySQL, MSSQL
Customization
MySQL database
External customer backend with MySQL, MSSQL
Customization