Change State when using Move Dropdown

Moderator: crythias

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thrasher
Znuny newbie
Posts: 5
Joined: 12 Oct 2011, 12:59
Znuny Version: 3.0.10
Real Name: Neil Brownlee
Company: Shebang Software and Services

Change State when using Move Dropdown

Post by thrasher »

Hi,

Is there a way to change the state back to 'new' when the dropdown 'move' is used from the agent view? It's not practical to leave them 'open' as they get lost in the mix....
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