[solved] I think its an apache issue...

[smurray]

But I'm not sure. Checking /var/log/httpd/error_log I get the following when trying to connect to http://otrs.local/otrs/customer.pl

Code: Select all

[Mon Apr 30 14:28:10 2012] -e: Use of uninitialized value in shmctl at /opt/otrs//Kernel/System/Log.pm line 260.
ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: linux Time: Mon Apr 30 14:28:10 2012

 Message: Can't remove shm for log: Identifier removed

 Traceback (1983): 
   Module: Kernel::System::Log::CleanUp (v1.67) Line: 261
   Module: Kernel::System::Log::new (v1.67) Line: 101
   Module: Kernel::System::Web::InterfaceCustomer::new (v1.63) Line: 79
   Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_customer_2epl::handler (unknown version) Line: 43
   Module: (eval) (v1.44) Line: 204
   Module: ModPerl::RegistryCooker::run (v1.44) Line: 204
   Module: ModPerl::RegistryCooker::default_handler (v1.44) Line: 170
   Module: ModPerl::Registry::handler (v1.99) Line: 31

[Mon Apr 30 14:28:10 2012] -e: Use of uninitialized value in shmread at /opt/otrs//Kernel/System/Log.pm line 237.
[Mon Apr 30 14:28:10 2012] [error] [Mon Apr 30 14:28:10 2012] -e: Identifier removed at /opt/otrs//Kernel/System/Log.pm line 236.\n
[Mon Apr 30 14:28:16 2012] [error] [client 10.11.7.12] Attempt to serve directory: /opt/otrs/bin/cgi-bin/
[Mon Apr 30 14:28:20 2012] -e: Use of uninitialized value in shmctl at /opt/otrs//Kernel/System/Log.pm line 260.
ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: linux Time: Mon Apr 30 14:28:20 2012

 Message: Can't remove shm for log: Identifier removed

 Traceback (1985): 
   Module: Kernel::System::Log::CleanUp (v1.67) Line: 261
   Module: Kernel::System::Log::new (v1.67) Line: 101
   Module: Kernel::System::Web::InterfaceCustomer::new (v1.63) Line: 79
   Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_customer_2epl::handler (unknown version) Line: 43
   Module: (eval) (v1.44) Line: 204
   Module: ModPerl::RegistryCooker::run (v1.44) Line: 204
   Module: ModPerl::RegistryCooker::default_handler (v1.44) Line: 170
   Module: ModPerl::Registry::handler (v1.99) Line: 31

[Mon Apr 30 14:28:20 2012] -e: Use of uninitialized value in shmread at /opt/otrs//Kernel/System/Log.pm line 237.
[Mon Apr 30 14:28:20 2012] [error] [Mon Apr 30 14:28:20 2012] -e: Identifier removed at /opt/otrs//Kernel/System/Log.pm line 236.\n

[smurray]

Solved. Disabled the config file in the SELINUX directory, turned off iptables. yeah!!!! =]