Change management

Moderator: crythias

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yacine12
Znuny newbie
Posts: 78
Joined: 18 Apr 2012, 19:20
Znuny Version: 3.2.1
Company: Méditel
Location: Morroco

Change management

Post by yacine12 »

Hi,
How can a change manager valide a change ticket of an user and how the tichnicien can receive a change ?
and what's différence betwen the roles :itsm-change,itsm-change-manager and itsm_change-builder?
Regards,
Yacine
Best Regards,
Yacine BELGHARD
Software Ingineer
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