Search for Tickets with no Customer ID

Moderator: crythias

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MartinSt
Znuny newbie
Posts: 20
Joined: 15 Feb 2012, 21:56
Znuny Version: aktuelle

Search for Tickets with no Customer ID

Post by MartinSt »

Hi,

often we get tickets via mail, where OTRS can't detect the right customer.
How can I search for these tickets, where no customer/no customer id is assigned?

Thx martin
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