Alert Agents!!

Moderator: crythias

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srivatsatatti
Znuny newbie
Posts: 85
Joined: 25 Jan 2011, 06:54
Znuny Version: OTRS 3
Company: eStomi Technologies Pvt Ltd
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Alert Agents!!

Post by srivatsatatti »

Can i have a popup screen, or sound alert in agent interface if any Tickets staying un assigned for a period of "x" duration
OTRS 3.2.x, Linux Ubuntu, Mysql 5.1.
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pandora123
Znuny newbie
Posts: 6
Joined: 30 May 2013, 09:36
Znuny Version: 3.2.9

Re: Alert Agents!!

Post by pandora123 »

does anyone have an answer for this popup alert question?
Tahnk you
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reneeb
Znuny guru
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Joined: 13 Mar 2011, 09:54
Znuny Version: 6.0.x
Real Name: Renée Bäcker
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Re: Alert Agents!!

Post by reneeb »

This needs development.
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
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pandora123
Znuny newbie
Posts: 6
Joined: 30 May 2013, 09:36
Znuny Version: 3.2.9

Re: Alert Agents!!

Post by pandora123 »

ok thank you
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