dear community,
if we send a mail to otrs an acknowledgement comes to the sender.
i want to restrict this acknowledgement for a particular sender with some criteria in subjet and mail
id.
how we can do this?
regards,
dileep kumar singh
discard acknowledgement having some criteria
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- Znuny newbie
- Posts: 62
- Joined: 05 Oct 2011, 12:31
- Znuny Version: 4.0.12
- Real Name: Dileep Kumar SIngh
- Company: MotherSonsumi InfoTech & Designs Ltd.