(or new install if you're not paying attention).
If you create an otrs user and don't set the path $HOME to /opt/otrs (or your otrs path), cron jobs may fail that rely on $HOME.
This affects things like fetching email (hey, it works manually from Command Line and manual fetch in the GUI but ...?) Yeah?
su otrs
echo $HOME
/home/otrs
hm... maybe
vipw (or your favorite editor and change the /home/otrs to /opt/otrs)
crons not working on migrate install
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crythias
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crons not working on migrate install
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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waterparties
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Re: crons not working on migrate install
Great! This has helped me a lot. Now the jobs defined in the GenericAgent work 
Thanks a lot for this info.
Thanks a lot for this info.
OTRS 3.1.7 :: ITSM 3.1.4
Ubuntu Server LTS 12.04
MySQL - Active Directory User & Customer backends
Ubuntu Server LTS 12.04
MySQL - Active Directory User & Customer backends