[Solved]No tickets allowed in parent queue,all in subqueues

[yancyyou]

Is there any possible in system configuration that a ticket can't be moved into parent queue when subqueue exsits?
i.e. IT , as a parent queue, has two subqueues: system and others. When a ticket belongs to IT,it can't be moved into IT, only into IT:system or IT:others.

[yuri0001]

Try to see permissions of agents who moved tickets in this queues and disable them rights to move into IT queue

[yancyyou]

Try to see permissions of agents who moved tickets in this queues and disable them rights to move into IT queue

Thanks, but your suggestion seems to be impossible. We can just disable the rights to move queue, if agent can move ,then he/she can move it to any queue.

[crythias]

if agent can move ,then he/she can move it to any queue.

Then get that queue out of the group that the agent has move_into privileges.

[yancyyou]

Then get that queue out of the group that the agent has move_into privileges.

Thank you very much!
That's what I want! I create a new group to put parent queues into, disable the agents move_into privileges of new group.