Edit To Queue: Drop down box

Moderator: crythias

Locked
qjawe
Znuny newbie
Posts: 2
Joined: 20 Jun 2012, 08:52
Znuny Version: OTRS 3.1.6
Real Name: Jian Awe
Company: Hong Kong Sports Institute

Edit To Queue: Drop down box

Post by qjawe »

I just install OTRS: ITSM version
I am a newbie to OTRS and will like to evaluate and try out for our IT Department 1st.

My Question: How do you edit the drop down box of To Queue?

Image
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Edit To Queue: Drop down box

Post by jojo »

this is done by create permission

Please read the admin manual
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
qjawe
Znuny newbie
Posts: 2
Joined: 20 Jun 2012, 08:52
Znuny Version: OTRS 3.1.6
Real Name: Jian Awe
Company: Hong Kong Sports Institute

Re: Edit To Queue: Drop down box

Post by qjawe »

Had been create the queue successfully, thank you jojo
Locked