Can't connect customers with LDAP

[Vikce]

Hello. I'm testing OTRS on virtual machine and I can't connect customer with LDAP. I got this error
"Authentication succeeded, but no customer record is found in the customer backend. Please contact your administrator"

So here are my settings


## Set up LDAP for Customer authentication to the Frontend for customers.
$Self->{'Customer::AuthModule'} = 'Kernel::System::CustomerAuth::LDAP';
$Self->{'Customer::AuthModule::LDAP::Host'} = '192.168.0.66';
# The ou= is your NT Domain name. The dc= (there may be more than one) is your AD domain name.
$Self->{'Customer::AuthModule::LDAP::BaseDN'} = 'dc=viki, dc=com';
$Self->{'Customer::AuthModule::LDAP::UID'} = 'sAMAccountName';
# Our AD requures a valid login to do LDAP searches. Use a generic one, not admin, not your own.
$Self->{'Customer::AuthModule::LDAP::SearchUserDN'} = 'viki';
$Self->{'Customer::AuthModule::LDAP::SearchUserPw'} = 'lozinka123$';

# We only need to see users. Not computers and no disabled users.
$Self->{'Customer::AuthModule::LDAP::AlwaysFilter'} ='(&(!(objectClass=Computer))(!(userAccountControl:1.2.840.113556.1.4.803:=2)))';

## Set up LDAP for finding Customers when creating tickets in the Agent Frontend.
$Self->{CustomerUser} = {
Name => '192.168.0.66',
Module => 'Kernel::System::CustomerUser::LDAP',
Params => {
# Parameters are basically the same as above.
Host => '192.168.0.66',
BaseDN => 'dc=viki, dc=com',
SSCOPE => 'sub',
UserDN => 'cn=viki, cn=Useri, dc=viki, dc=com',
UserPw => 'kochoska',
# if your frontend is e. g. iso-8859-1 and the charset of your
# ldap server is utf-8, use this options (if not, ignore it)

### IMPORTANT FOR NON-ENGLISH USERS WITH SPECIAL CHARACTERS ###
# You *have* to specify the SourceCharset below, else OTRS will default to
# iso8859-1 (I think), and special characters will be garbled. This took me
# half a day to figure out.
SourceCharset => 'utf-8',
DestCharset => 'utf-8',
# We only need to see users. Not computers and no disabled users.
AlwaysFilter => '(&(!(objectClass=Computer))(!(userAccountControl:1.2.840.113556.1.4.803:=2)))',

},
CustomerKey => 'sAMAccountName',
CustomerID => 'mail',
CustomerUserListFields => ['sAMAccountName', 'cn', 'mail'],
CustomerUserSearchFields => ['sAMAccountName', 'cn', 'mail'],
CustomerUserPostMasterSearchFields => ['mail'],
CustomerUserNameFields => ['givenname', 'sn'],
Map => [
## Set-up the fields you want to import from LDAP.
# note: Login, Email and CustomerID needed!
# var, frontend, storage, shown, required, storage-type
# [ 'UserSalutation', 'Title', 'title', 1, 0, 'var' ],
[ 'UserFirstname', 'Firstname', 'givenname', 1, 1, 'var' ],
[ 'UserLastname', 'Lastname', 'sn', 1, 1, 'var' ],
[ 'UserLogin', 'Login', 'sAMAccountName', 1, 1, 'var' ],
[ 'UserEmail', 'Email', 'mail', 1, 1, 'var' ],
[ 'UserCustomerID', 'CustomerID', 'mail', 0, 1, 'var' ],
[ 'UserPhone', 'Phone', 'telephonenumber', 1, 0, 'var' ],
# [ 'UserAddress', 'Address', 'postaladdress', 1, 0, 'var' ],
# [ 'UserComment', 'Comment', 'description', 1, 0, 'var' ],
],
};


I this is what i got in the log file

9:59:20 2012][Error][Kernel::System::CustomerUser::LDAP::_Connect][197] First bind failed! 80090308: LdapErr: DSID-0C0903A9, comment: AcceptSecurityContext error, data 52e, v1db1
[Thu Jun 21 09:59:29 2012][Notice][Kernel::System::CustomerAuth::LDAP::Auth] CustomerUser: viki (CN=Viki,OU=Useri,DC=viki,DC=com) authentication ok (REMOTE_ADDR: 127.0.0.1).
[Thu Jun 21 09:59:29 2012][Error][Kernel::System::CustomerUser::LDAP::_Connect][197] First bind failed! 80090308: LdapErr: DSID-0C0903A9, comment: AcceptSecurityContext error, data 52e, v1db1
[Thu Jun 21 09:59:29 2012][Error][Kernel::System::CustomerUser::SetPreferences][504] No such user 'viki'!
[Thu Jun 21 09:59:29 2012][Error][Kernel::System::CustomerUser::LDAP::CustomerUserDataGet][614] Can't contact LDAP server
[Thu Jun 21 09:59:29 2012][Error][Kernel::System::CustomerUser::LDAP::_Connect][197] First bind failed! 80090308: LdapErr: DSID-0C0903A9, comment: AcceptSecurityContext error, data 52e, v1db1

[crythias]

Makes sense. CustomerAuth is being handled through LDAP. CustomerUser is being handled through DB until you put the LDAP on CustomerUser (3.0) 3.1.