Change Network Scheme

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Jerec
Znuny newbie
Posts: 13
Joined: 30 Apr 2012, 17:14
Znuny Version: 3.0.11
Real Name: Daniel Morgan

Change Network Scheme

Post by Jerec »

We change the network scheme, OTRS now can't email to one of our other domains

The domain OTRS is on can email out fine, but to the other domain that we control we can't email out we get the following error: (removed personal information frm the error) All emails originated from the working domain.

Backend ERROR: OTRS-CGI-10 Perl: 5.12.3 OS: MSWin32 Time: Tue Jun 26 14:12:09 2012 Message: Impossible to send message to: "test"<test@domain.com> . Traceback (5872): Module: Kernel::System::Ticket::Article::ArticleSend (v1.274.2.3) Line: 2046 Module: Kernel::Modules::AgentTicketCompose::Run (v1.124.2.8) Line: 534 Module: Kernel::System::Web::InterfaceAgent::Run (v1.58.2.1) Line: 853 Module: ModPerl::ROOT::ModPerl::Registry::E_3a_OTRS_OTRS_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 46 Module: (eval) (v1.89.2.1) Line: 204 Module: ModPerl::RegistryCooker::run (v1.89.2.1) Line: 204 Module: ModPerl::RegistryCooker::default_handler (v1.89.2.1) Line: 170 Module: ModPerl::Registry::handler (v1.99) Line: 31


I've checked the Relays and they match what I had before... I'm stumped if anyone could help.

Thanks
jojo
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Re: Change Network Scheme

Post by jojo »

ask you email server admin to allow the OTRS server to relay
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Jerec
Znuny newbie
Posts: 13
Joined: 30 Apr 2012, 17:14
Znuny Version: 3.0.11
Real Name: Daniel Morgan

Re: Change Network Scheme

Post by Jerec »

jojo wrote:ask you email server admin to allow the OTRS server to relay

I had checked the relays, so afterwards double checked everything again. Mistyped one address
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