How to make new dynamic filed visible inside FreeText page?

[Jill Meyer]

Hello,
we migrated testsystem from 2.4.4 to 3.1.4 and are now playing little bit with the dynamic fields.
Existing freetext fields are successfully transferred, no issues at all.

But I do face some issue with a new created dynmic field from type Textarea:
I can't make it visible via the "Frontend::Agent::Ticket::ViewFreeText" page - I don't have problems to make it visible inside PhoneTicket via "Frontend::Agent::Ticket::ViewPhoneNew" and EmailTicket via "Frontend::Agent::Ticket::ViewEmailNew" pages. What is wrong? Why can't I see my new dynamic field inside the FreeText page?

Thanks,
Jill

[jojo]

did you create Article Dynamic Fields instead of Ticket Dynamic Fields?

[Jill Meyer]

exactly!

Problem was that I have created an Article Dynamic Fields instead of Ticket Dynamic Field.
I have deleted the field and created it as Ticket Dynamic Field again - now it is visible!

Many thanks jojo