Hi Everybody,
I am currently checking if it is possible to authenticate Agents with the OTRS DB User, if the user couldn't be found in a configured ldap service.
Currently all our agents are authenticated by ldap, but in the future we may have agents without an ldap account.
Would this construct be possible?
Best regards
Stephan
[SOLVED] Optional DB Agent Authentication
Moderator: crythias
[SOLVED] Optional DB Agent Authentication
Last edited by kuerp01 on 04 Jul 2012, 18:51, edited 1 time in total.
OTRS 3.1.10 using MySQL
CentOS release 6.2
LDAP Agent Authentication
CentOS release 6.2
LDAP Agent Authentication
-
crythias
- Moderator
- Posts: 10170
- Joined: 04 May 2010, 18:38
- Znuny Version: 5.0.x
- Location: SouthWest Florida, USA
- Contact:
Re: Optional DB Agent Authentication
Yes. add an additional back end.
Every backend has an index, whether it's "" or 1-(whatever the max limit is). The index is appended to the Array Keys relevant to the particular entry.
For instance, $Self->{'AuthModule1'} and $Self=>{'AuthModule::DB::Host1'} ... keys referencing the same backend should append with the same index. Read more in the docs.
Every backend has an index, whether it's "" or 1-(whatever the max limit is). The index is appended to the Array Keys relevant to the particular entry.
For instance, $Self->{'AuthModule1'} and $Self=>{'AuthModule::DB::Host1'} ... keys referencing the same backend should append with the same index. Read more in the docs.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask