Hello there,
I was wondering what happens to customizations to the database and Defaults.pm after a upgrade of OTRS core. I've added some text fields to Customer Companies and I would like to keep these customizations after a upgrade.
Customizations to database and Defaults.pm after upgrade
Moderator: crythias
Customizations to database and Defaults.pm after upgrade
OTRS 3.1.4
ITSM 3.1.2
Ubuntu 10.04.3 LTS
mysql 5.1.41
ITSM 3.1.2
Ubuntu 10.04.3 LTS
mysql 5.1.41
Re: Customizations to database and Defaults.pm after upgrade
Ok I found that when I copy my customization from Defaults.pm to Config.pm the file will not be changed after a upgrade.
But what happens with the database after a upgrade?
But what happens with the database after a upgrade?
OTRS 3.1.4
ITSM 3.1.2
Ubuntu 10.04.3 LTS
mysql 5.1.41
ITSM 3.1.2
Ubuntu 10.04.3 LTS
mysql 5.1.41
-
crythias
- Moderator
- Posts: 10170
- Joined: 04 May 2010, 18:38
- Znuny Version: 5.0.x
- Location: SouthWest Florida, USA
- Contact:
Re: Customizations to database and Defaults.pm after upgrade
Don't touch Defaults.pm. All changes should be in Config.pm.
The database schema could be upgraded depending on what you're upgrading from/to. Always backup your folder and your data prior to upgrade.
The database schema could be upgraded depending on what you're upgrading from/to. Always backup your folder and your data prior to upgrade.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask