automatic email stats and reports
Moderator: crythias
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BlackRisport
- Znuny newbie
- Posts: 2
- Joined: 26 Jul 2012, 16:16
- Znuny Version: 3.0.10
automatic email stats and reports
Can Stats be configured to automatically email a pre-configured report to an email address?
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datablitz7
- Znuny newbie
- Posts: 13
- Joined: 17 Aug 2012, 11:15
- Znuny Version: 3.1.11
Re: automatic email stats and reports
Yes you can. I am running OTRS on Ubuntu and have set up a cronjob to email me the stats I need using the bin/otrs.GenerateStats.pl script.
To get the idea, I use something along the lines:
bin/otrs.GenerateStats -n "StatsID" -r "To address" -m "Subject" -f Print (for pdf reports)
To get the idea, I use something along the lines:
bin/otrs.GenerateStats -n "StatsID" -r "To address" -m "Subject" -f Print (for pdf reports)
OTRS 3.1.11 on MySQL running on Ubuntu 12.04 x64