CMDB - How to Add options to Deployment States and Types
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- Znuny newbie
- Posts: 24
- Joined: 09 Mar 2012, 22:27
- Znuny Version: 31000
- Real Name: Tim
- Company: Mountain West Telephone
CMDB - How to Add options to Deployment States and Types
So devices being added into the CMDB. I need to have an option for 'Stock' for deployment state, or undeployed. And then under Type, I need to add types to it. Anyone know how to do this?
Re: CMDB - How to Add options to Deployment States and Types
this is done in General Catalog
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
-
- Znuny newbie
- Posts: 24
- Joined: 09 Mar 2012, 22:27
- Znuny Version: 31000
- Real Name: Tim
- Company: Mountain West Telephone
Re: CMDB - How to Add options to Deployment States and Types
Ok....not very helpfuL?
Re: CMDB - How to Add options to Deployment States and Types
go to Admin frontend, go to General catalog and read!
There is only one referencing to Deployment State. Also read the ITSM admin manual!
There is only one referencing to Deployment State. Also read the ITSM admin manual!
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com