Hi all,
I'd like to increase the character display limit to the username and Email fields under Customer Information
I've searched all over but I can figure out which dtl contains the config. Can someone please tell me?
Thanks in advance
(SOLVED) Increase character display limit of Customer Info
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(SOLVED) Increase character display limit of Customer Info
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Last edited by morecw on 22 Aug 2012, 17:43, edited 2 times in total.
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Re: Increase character display limit of Customer Information
Kernel/Modules/CustomerTicketZoom.pm presents a CustomerTable (to display in the corresponding .dtl) using "Max" of Ticket::Frontend::CustomerInfoZoomMaxSize
Edit Config Settings in Ticket -> Frontend::Agent
the default is 22 characters.
Seek and change other Max values accordingly.
Edit Config Settings in Ticket -> Frontend::Agent
the default is 22 characters.
Seek and change other Max values accordingly.
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- Znuny expert
- Posts: 215
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(SOLVED) Increase character display limit of Customer Info
Thanks a lot, worked perfectly!
OTRS 3.1.6, Windows 2008 with MySQL database
Firefox 14, Chrome 22
Firefox 14, Chrome 22