Specify a column to sort by within a search

[morecw]

Hi all,

an agent of mine wants his searches to always sort by Queue. I could activate this in "Ticket -> Frontend::Agent::Ticket::ViewSearch" but other users do not wish to sort by this column.

Is there anyway to allow this agent to achieve what he needs without it affecting anyone other agents?

Ideally there would be a 'Sort by' option available in the searches.

Many thanks

[morecw]

Does anyone have any thoughts on this one?

[CSL]

Don't think this is possible without you actually coding the HTML and perl to implement a dynamic filter in the table header that the user can click on. The setting is global by nature and can't be affected on a per-user basis.