Imported Customers not showing up in From Customer box

Moderator: crythias

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ccummings
Znuny newbie
Posts: 35
Joined: 16 Aug 2012, 18:55
Znuny Version: 3.1.8
Real Name: Craig
Company: IIT

Imported Customers not showing up in From Customer box

Post by ccummings »

I recently imported a list of customers via mysql, but they will not show up in the From Customer search list on the New Phone Ticket page like they do when I enter one through the GUI.

For example:

Name CustomerID
test1 105
test2 105
imported test2 105
imported test3 105

On the New Phone Ticket page...in the first From Customer field, entering 105 will only show me test1 and test2...it will not show the imported users with the same CompanyID.
ccummings
Znuny newbie
Posts: 35
Joined: 16 Aug 2012, 18:55
Znuny Version: 3.1.8
Real Name: Craig
Company: IIT

[SOLVED] Imported Customers not showing up in From Customer

Post by ccummings »

Figured it out...had to set valid_id ='1'
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