otrs access from outside network

Moderator: crythias

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zipzoom
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Posts: 26
Joined: 15 Aug 2012, 22:09
Znuny Version: 3.1.4

otrs access from outside network

Post by zipzoom »

We have company portal that authenticates with AD i added the otrs link to login but it keep saying page cant be found, works fine when im at work with SSO/Ldap.

Any help would be great.
crythias
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Joined: 04 May 2010, 18:38
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Re: otrs access from outside network

Post by crythias »

dns, ip address, firewall, short-name

http://192.168.1.100/otrs/index.pl --- not going to work
http://otrsserver/otrs/index.pl -- not going to work
http://otrs.mydomain.local/otrs/index.pl -- not going to work.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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