Help in OTRS after installation

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rhynosth
Znuny newbie
Posts: 17
Joined: 04 Sep 2012, 16:58
Znuny Version: Nagios® Core™ 3.3.1
Real Name: Rihno Joely Rivera Colon
Company: Banco Santa Cruz

Help in OTRS after installation

Post by rhynosth »

Hello,

I need a help with otrs after instalatation, whe I create a new agent, when this new agent try a connetion to otrs he cant to create a new ticket by email, because the field row is empty, and this field is required for continue.

Thank you
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